- info@cosmosoutsourcing.com
- London, UK
Our privacy policy outlines how we collect, use, and protect your personal data in compliance with UK regulations. We are committed to safeguarding your information and ensuring transparency in our processes.
Cosmos Outsourcing, which is a trading name for Cosmos Outsourcing (Group) LLP including all group companies and subsidiaries (“Cosmos Outsourcing”, “we”, “us”, “our” and “ours”), is an accountancy and tax advisory firm. We are registered in England and Wales as a limited liability partnership under number: OC 399211.
As the ‘data controller’, we are responsible for your personal data under the Data Protection Legislation. This policy explains how we collect, use, and protect your information. We have appointed a dedicated Data Protection Officer to handle all inquiries regarding this notice or our use of your data. You can contact them using the details provided in our “Contact Us” section
We collect your personal data from various sources, including but not limited to:
When you request a proposal or engage our services.
When you contact us via email, telephone, post, or social media with an inquiry.
From third parties and publicly available resources, such as your employer or Companies House.
The personal data we may hold about you includes:
Identity and Contact Data: Your personal details, such as your name, address, and contact information.
Service Information: Details of the services you have received from us and our correspondence with you.
Interaction Data: Information related to any complaints, enquiries, or feedback you have provided.
Marketing Data: Information gathered from our research, surveys, and marketing activities.
Third-Party Data: Data we receive from other sources, including publicly available information or details provided by your employer or our clients.
We process your personal data under one or more lawful bases, which include:
To fulfill our contractual obligations: We will use your personal data to perform our contract with you, your employer, or our clients, which may involve processing your information if you are an employee, subcontractor, supplier, or customer of a client.
For our legitimate business interests: We may process your data for purposes such as marketing, business development, and management, provided that your interests and fundamental rights do not override our own.
With your explicit consent: In limited circumstances where your consent is required, you have the right to withdraw it at any time for that specific purpose.
Please note that we may process your personal data under more than one lawful basis depending on the specific purpose for which we are using your data.
We may use your personal data for the following purposes:
To fulfill our contractual obligations to you, your employer, or our clients by providing our services.
To communicate with you about our services, events, and activities, and to notify you of any changes.
To seek your feedback and opinions on the services we provide.
To carry out necessary recruitment activities.
We only retain your personal data for as long as is necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we carefully consider our business and legal requirements, the original purpose for data collection, the lawful grounds for processing, and the type, amount, and sensitivity of the personal data we hold.
Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.
Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.
We may share your personal data with third parties when required by law, to administer our relationship with you, or when we have a legitimate interest in doing so. This includes sharing data with regulators or other third parties in the context of a business sale or restructuring.
Our Third-Party Service Providers
We use various third-party service providers to help us run our business. These providers may process your personal data on our behalf for activities such as:
IT and Cloud Services
Professional Advisory Services
Administrative and Marketing Services
Banking Services
All third-party service providers are required to take commercially reasonable security measures to protect your data. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may transfer the personal data we collect about you to India or Pakistan which are outside of the EEA in order to perform our contract with you.
As there is not an adequacy decision by the European Commission in relation to India and Pakistan, it will not be deemed to provide an adequate level of protection for your personal information for the purpose of the Data Protection Legislation.
We have put in place the following measures to ensure that your personal data is treated by those third parties in a way that is consistent with and which respects the Data Protection Legislation, as follows: a legal contract, a non-disclosure agreement, password protection, secure cloud based sites for data sharing, file encryption and we carry out regular audits of work completed by them
Should you require further information about these protective measures, please contact us by emailing info@cosmosoutsourcing.com
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal information is restricted to employees, agents, and contractors who have a legitimate business need to know. These individuals are subject to a strict duty of confidentiality and will only process your data on our instructions.
We have also established procedures to handle any suspected data security breach and will notify you and any applicable regulator of a breach when we are legally required to do so.
It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.
Under data protection laws, you have the right to:
Request access to your personal data. You can ask for a copy of the information we hold about you to ensure we are processing it lawfully.
Request correction of any incomplete or inaccurate data we hold.
Request erasure of your personal data when there is no good reason for us to continue processing it.
Object to processing of your data where we are relying on a legitimate interest or for direct marketing purposes.
Request restriction of processing to suspend the use of your data, for example, if you need us to confirm its accuracy.
Request the transfer of your personal data to you or another party, where technically feasible.
Exercising Your Rights:
To exercise any of the rights listed above, please email info@cosmosoutsourcing.com.
You will not be charged a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee for requests that are clearly unfounded or excessive, or we may refuse to comply in such circumstances.
As a security measure, we may need to request specific information from you to confirm your identity before granting access to your personal data. This ensures your information is not disclosed to anyone who does not have the right to receive it.
Where you have given your consent for us to collect, process, and transfer your personal data for a specific purpose, such as direct marketing, you have the right to withdraw that consent at any time.
To withdraw your consent, please email us at info@cosmosoutsourcing.com.
Once we receive your request, we will no longer process your personal information for the purpose you originally agreed to, unless we have another legitimate legal basis for doing so.
Any future changes we make to our privacy notice will be posted on our website at https://cosmosoutsourcing.com/. This privacy notice was last updated on 1 Jan 2025.
If you have any questions about this privacy notice or how we process your personal data, please contact us at info@cosmosoutsourcing.com.
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